Shipping, Warranty and Returns:

Prices quoted in our store are including VAT and include shipping to the Peninsula. The costs for Portugal, the Islands and the rest of Europe should be consulted.
Delivery times will vary according to the order. If you want to know the exact delivery, you must contact us.
In all cases, delivery times begin from the date of receipt in our bank account transfer / deposit for the payment of your order. It may be the case for lack of stock or problems with the transportation agency, delivery may be prolonged up to 45 days in any case the customer will always be informed and will have the option to cancel install command if desired.
No delivery delay will be considered if the freight can not get in touch with the customer using the data provided by this.
If there any additional cost to the agency of transportation, because the client was not at home having been in advance, the customer must take care of this additional cost in respect of the second port.
If the shipping times present or damage due to transportation, must indicate anomalies in the delivery note. Claims will not be accepted after 24 hours of receiving the goods. Any claim for damage caused in transport should be directed to Solarta the time specified.
Remember Never throw the product packaging to ensure that it is in perfect condition.
Check that all products match the order you made making a claim immediately within 24 hours of receipt of the goods in the event of any anomaly.
Solarta offers a guarantee of their products two years from the date of invoice. This warranty includes any error or defect mechanisms defective never guarantee cover misuse or improper installation by the customer.
If the manufacturer or service technician determines that the product presents no abnormalities or deficiencies due to normal use or manufacturing defects, the customer is obliged to deal with the transport and handling costs incurred.
Please note that the colors of the product images on this website may suffer some variation due to the resolution of each computer screen, vary as transparencies tissue depending on the amount of external light at all times.
The cancellation of the order can not be done this once entered in the manufacturing process by our manufacturer because it is tailor-made products. If you wish to cancel an order, please do it as soon as putting in contact with us so we can stop command before entering production.
Any product manufactured in size, have the right to return, so we recommend that you be completely sure that you order before doing so.